This webinar has been designed as an inter-professional training for
all healthcare providers. Nurses, pharmacists, and doctors, both in practice
and in training, as well as PA’s, MA's, front desk staff, receptionists, and
other staff can benefit from learning about improving cultural competency
skills and practices though identifying and removing potential roadblocks to
care experienced by patients from different population groups. This webinar
focuses on the Culturally and Linguistically Appropriate Services (CLAS)
standards of the US Department of Health and Human Services (HHS) Office of
Minority Health (OMH), health disparities, and a skills-based approach to
culturally competent care: the ASCN model (Ask, Share, Compare and Negotiate).
Learning Objectives:
- Describe the ASCN (Ask, Share, Compare, and Negotiate) model and how this skills-based approach to culturally competent care can be applied to your clinical setting.
- Demonstrate familiarity with the Culturally and Linguistically Appropriate Services (CLAS) standards of the US Department of Health and Human Services (HHS) Office of Minority Health and how they impact the ethical responsibilities of medical service providers.
- Define “health disparities” and how they disproportionately affect ethnic and racial minority populations in the United States.
- Recognize that “ethnicity,” “race,” and “culture” are fluid categories that overlap and also include other aspects of identity that can include religion, sexual orientation, gender, class, etc.
Target Audience: Allied Health Professionals, Dietitians, Mental Health Professionals, Nurses, Physicians and Other Clinicians, Case Manager
Tier(s) and Competency Domain(s): Tier One – Communication Skills, Cultural Competency Skills; Tier Two – Communication Skills, Cultural Competency Skills
Duration: ~ 1 hour
Continuing Education Information: 1.0 CECH for CHES
CHES Provider number: 99036
Disclosures: The planners, reviewers, and authors have no declared conflicts of interest
Format: Web-based Training, Self-Study
Created/Updated: May 8, 2017
Presenter(s): John Bormanis, PhD, Randa M. Kutob, MD, MPH
