An Introduction to Effective Professional Communication

Being professional is much more than appropriate dress and the degree you earned; it's how you interact and respond to the environment and people around you. This training module is to prepare you for the workplace, or to give you a refresher on effective, professional communication in the workplace. 

Communication is at the core of effective public health practice, and effective public health communication has been recognized by many public health leaders as a requirement to promote health and protect the public.

Learning Objectives:

  • Understand the role of emotional intelligence plays in professional communication
  • Recognize ways to engage professionally in the workplace
  • Identify five components of proper email communication in a professional setting

Target Audience: Students, General Public Health Staff

Course Duration: ~ 30 minutes

Continuing Education Information:  0.5 Category 1 CHES Credits, 0.5 Continuing Competency

CHES Provider ID:  99036

Format: Web-based, Self-study

Created/Updated: June, 2020

Author(s)/ Presenter(s):  Brittney Trang

Skill Level: Beginner
CHES Event ID#: SS99036_IEPC
Category 1 Credits: 0.5
Continuing Competency Credits: 0.5
Advanced Credits: 0
Activity #: expired6
Performance Indicators: 2.1.2, 2.1.5, 2.1.7, 2.1.9
RD Total Credits: 0.5
Level 1: No
Level 2: Yes
Level 3: No
Primary Tier: Tier One
Primary Domain: Communication Skills
Secondary Domain: Leadership and Systems Thinking Skills