This webinar has been designed as an inter-professional training for all healthcare providers. Nurses, pharmacists, and doctors, both in practice and in training, as well as PA’s, MA's, front desk staff, receptionists, and other staff can benefit from learning about improving cultural competency skills and practices though identifying and removing potential roadblocks to care experienced by patients from different population groups. This webinar focuses on the Culturally and Linguistically Appropriate Services (CLAS) standards of the US Department of Health and Human Services (HHS) Office of Minority Health (OMH), health disparities, and a skills-based approach to culturally competent care: the ASCN model (Ask, Share, Compare and Negotiate).

Learning Objectives:

• Describe the ASCN (Ask, Share, Compare, and Negotiate) model and how this skills-based approach to culturally competent care can be applied to your clinical setting.
• Demonstrate familiarity with the Culturally and Linguistically Appropriate Services (CLAS) standards of the US Department of Health and Human Services (HHS) Office of Minority Health and how they impact the ethical responsibilities of medical service providers.
• Define “health disparities” and how they disproportionately affect ethnic and racial minority populations in the United States.
• Recognize that “ethnicity,” “race,” and “culture” are fluid categories that overlap and also include other aspects of identity that can include religion, sexual orientation, gender, class, etc.

Target Audience:  Allied Health Professionals, Dietitians, Mental Health Professionals, Nurses, Physicians and Other Clinicians, Case Manager

Duration:  ~ 1 hour

Continuing Education Information:  1.0 CECH for CHES

CHES Provider number: 99036

Disclosures: The planners, reviewers, and authors have no declared conflicts of interest.

Format: Web-based Training, Self-Study

Created/Updated:  May 8, 2017

Presenter(s):  John Bormanis, PhD, Randa M. Kutob, MD, MPH