Course Content
- Start Date: 25/10/17
- Category: Leadership & Systems Thinking
- Lecture Video
- Lecture Slides
- Communication and Negotiation Discussion Questions
- Case study
- Feedback Evaluation
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Good
negotiation skills are important tools and solutions to “sticky” problems in
professional communication. Negotiation
is at the core of conflict resolution and mediation. This training offers tools
of how to become skilled in ways of communication and negotiation, with a focus
on consultative negotiation.
Learning Objectives:
1. Discuss the four components of negotiation
2. Review the stages of negotiation
3. Explore the assumptions and expectations when negotiating
4. Examine an application of negotiating
Target Audience: Public health leadership
Duration: 1 hour (self-paced)
Continuing Education Information: N/A
Format: Self-paced
Created: 10/24/17
Partners: Arizona Local Health Officers Association
Author(s): Elizabeth Kent, JD
Presenter(s): Elizabeth Kent, JD