Leadership Training: Communication and Negotiation Strategies

Good negotiation skills are important tools and solutions to “sticky” problems in professional communication.  Negotiation is at the core of conflict resolution and mediation. This training offers tools of how to become skilled in ways of communication and negotiation, with a focus on consultative negotiation.

Learning Objectives:

1.    Discuss the four components of negotiation

2.    Review the stages of negotiation

3.    Explore the assumptions and expectations when negotiating

4.    Examine an application of negotiating

Target Audience: Public health leadership

Duration: 1 hour (self-paced)

Continuing Education Information: N/A

Format: Self-paced

Created: 10/24/17

Partners: Arizona Local Health Officers Association

Author(s): Elizabeth Kent, JD

Presenter(s): Elizabeth Kent, JD


Skill Level: Beginner
Level 1: No
Level 2: No
Level 3: No
Primary Tier: Tier Three
Secondary Tier: Tier Three
Primary Domain: Leadership and Systems Thinking Skills
Secondary Domain: Communication Skills