Addressing Bias with Inclusive Communication

Using inclusive language is one way to address bias in order to create a safe, positive environment for employees and clientele. A positive environment will engage both staff and the public, increasing productivity and satisfaction. Public health and health professionals will be challenged to improve their understanding of implicit bias and inclusive language to implement a more equitable workplace in this course.

Learning Objectives: 

  • Define, recognize, and review examples of implicit bias;
  • Identify microaggressions and microaffirmations and examine microaggressions in the workplace;
  • Discuss people-first language and inclusive language and practice inclusive language for public health professionals.

Target Audience: Public health workforce, health department staff, clinicians

Duration: 30 minutes

Continuing Education Information:  0.5 Category 1 CHES Credits, 0.5 Continuing Competency Credits

CHES Provider number:  99036

Format:  Web-based Training, Self-Study 

Created/Updated: July 2022

Author: Toncé Jackson, EdD, RDN

Arranged by:  Caitlin Meyer Krause, MPH

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest 

Skill Level: Advanced
CHES Event ID#: SS99036_ABWIC
Category 1 Credits: 0.5
Continuing Competency Credits: 0.5
Advanced Credits: 0
Activity #: 171751
Performance Indicators: 2.2.2, 2.3.2, 2.4.3, 2.4.4
RD Total Credits: expired
Level 1: Yes
Level 2: Yes
Level 3: No
Primary Tier: Tier One
Secondary Tier: Tier Two
Primary Domain: Communication Skills
Secondary Domain: Health Equity Skills