Effective communication is essential to public health practice. This micro-training introduces communication skills for public health professionals working face-to-face with patients, clients, and community members. Participants will learn how to identify common communication barriers and apply plain-language strategies, culturally responsive approaches, and trauma-informed principles to enhance communication effectiveness.

*Please make sure you're logged in if you want to receive a course certificate for this micro-training. 

Learning Objectives: 

By the end of this training learners will be able to:

• Identify communication barriers and develop strategies to overcome them.
• Apply plain-language principles to improve comprehension.
• Demonstrate culturally responsive and trauma-informed communication.

Format: Self-paced training

Duration:  ~20 minutes

Arranged by: Dulce Rodriguez, Instructional Specialist

Subject Matter Experts: Phylicia Bediako, PhD

Target Audience: Public Health Professionals including community health workers, doctors, nurses, social workers, dietitians, and health educators.

Published: April 2026

Disclosures:  The planners, reviewers, and authors have no declared conflicts of interest.

CE Available: None